OpeningSignal ("we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, and protect information about you when you visit theopeningsignal.com (the "Site") or use our services (the "Services").
By using the Services, you agree to this Privacy Policy. If you disagree, please don't use the Services.
When you sign up, request a sample, or contact us, we collect information you voluntarily provide, including:
When you visit the Site, we automatically collect limited technical information including:
We use Vercel's Web Analytics, which does not use cookies and does not track individuals across sites. Aggregated and anonymized data only.
OpeningSignal aggregates publicly available data about newly opened US healthcare practices from public sources (NPPES National Plan and Provider Enumeration System, state licensure boards, Google Business Profile). We do not collect, store, or process any patient health information (PHI) or protected health data subject to HIPAA. The information we provide subscribers is limited to publicly available business contact data about practices, not patients.
We use the information we collect to:
We don't sell your personal information. We share information only as follows:
We use trusted third-party providers to operate the Services. They access information only to perform their functions and are contractually obligated to protect it:
We may disclose information if required by law, regulation, legal process, or governmental request, or to protect our rights, property, or safety, or that of others.
If OpeningSignal is acquired or merged, your information may be transferred. We'll notify you of any such change and any choices you may have.
The Site uses minimal cookies, limited to what's necessary for the Services to function (e.g., session management). We do not use third-party advertising cookies or cross-site tracking. Vercel Web Analytics is privacy-respecting and cookieless.
We use industry-standard measures to protect your information, including encryption in transit (TLS) and access controls. No method of transmission or storage is 100% secure, however, and we can't guarantee absolute security.
We retain your information for as long as your account is active or as needed to provide Services and comply with legal obligations. If you cancel, we retain billing records as required by tax and accounting laws (typically 7 years), and we may retain anonymized usage data indefinitely. You can request deletion of your personal information at any time by emailing us.
Depending on your location, you may have rights to:
To exercise these rights, email john@theopeningsignal.com. We'll respond within 30 days.
California residents have additional rights under California law including the right to know what personal information we collect, the right to delete personal information, the right to correct inaccurate information, and the right to opt out of any sale or sharing of personal information. We do not sell or share personal information for cross-context behavioral advertising.
OpeningSignal is operated from the United States. If you access the Services from outside the US, your information will be transferred to and processed in the US. By using the Services, you consent to this transfer.
The Services are intended for business use by adults. We do not knowingly collect information from anyone under 18. If you believe we have collected information from a minor, please contact us immediately.
The Site may contain links to third-party websites. We're not responsible for their privacy practices. We encourage you to read their privacy policies.
We may update this Privacy Policy from time to time. Material changes will be communicated via email or by posting a notice on the Site. The "Last Updated" date at the top reflects the most recent revision. Continued use after changes constitutes acceptance.
Questions about this Privacy Policy or our practices? Contact us:
This document is provided for informational purposes. We recommend consulting your legal counsel before relying on it.